Do I have to pay for messages that are bounced?
Modified on: Thu, 29 Jul, 2021 at 11:26 AM
Yes, we charge for delivery to the network. Due to the time sensitive nature of SMS we stop attempting to deliver messages after 72hrs.
We encourage our users to keep there lists as clean and up-to-date as possible to eliminate paying for undeliverable messages. Hard bounces can all automatically be deleted from the bounces tab on your reporting page.