[T&C's] Canada - SMS Spam Compliance
Modified on: Fri, 30 Jul, 2021 at 12:02 PM
In addition to the traditional Global SMS Spam Compliance Standards, the CWTA (Canadian Wireless Telecommunications Association) requires a few additional measures for messages which include a url link.
In addition to the standard opt-out reply STOP, all text messages sent in Canada must also include the following disclaimer inside your SMS and external advertisements referencing your SMS campaign:
Msg & data rates may apply
This general disclaimer also applies when advertising a text-in campaign externally on websites, media platforms, products, or any other type of call-to-action ad.
Compliant SMS Example:
[Company] - Just 2 more hours left in our 50% off flash sale with the code FAST50: [WebsiteLink]
Msg & data rates may apply. Opt-out reply STOP.
External ads include placement on a website, blog, press release, social media channel, commercial, physical product, or any other type of ad referencing to text-in to your SMS campaign.
Compliant External Advertisement Example:
Text [Keyword] to 28778 to make a donation
*** Please note standard message and data rates may apply.
Disclaimer: Your messages can be blocked, and your account may be banned if you don't comply with the CWTA.