What does a message with a bounced status mean?
Modified on: Fri, 30 Jul, 2021 at 12:22 PM
A bounced message indicates that the mobile handset did not receive the message.
Soft Bounce:
The most common reasons are:
- SIM card is not in the phone
- Out of network range for more than 72 hours
- Have not paid phone bill
- Traveling overseas (connected to another network)
Hard Bounce:
Indicates the number is invalid or disconnected. You can safely delete the number from your list.