Data Archiving Policy
Modified on: Sat, 31 Jul, 2021 at 5:50 AM
With the Burst SMS platform registering double digit growth each and every year since inception, we are required to keep a timely and stringent set of data archiving processes in place to to ensure the database is kept at a manageable size. This benefits all system users in keeping page loads and query times down to a minimum thus ensuring all clients can carry on enjoying a quality user experience. It also ensures our messaging throughput is kept up to industry best standard.
Our archiving processes are as follows:
1. Both Outbound and Inbound Messaging Activity records are only available for a period of 12 months. Records earlier than this are permanently archived on a monthly basis.
2. Billing and ledger records are only available for a period of 12 months. Records earlier than this are permanently archived. All Historical invoices are available on request.
3. Contact lists that are not used, or added to, for more than 400 days are archived. Archived contact lists are available for download and re-use via the web portal.
If you have any queries or would like any clarification on the above, please reach out and we are happy to take your enquiry.